FAQ

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Why was my credit/debit card rejected? What should I do?

payment

Why was my credit/debit card rejected? What should I do?

Your payment provider may decline a charge for one of the following reasons:

  • Insufficient funds
  • Inaccurate card information
  • Suspicion of fraudulent activity

Declined and canceled transactions are the result of safety precautions taken by FastSpring, or your payment provider.

If you think your payment got rejected for no good reason please contact us and we will look into it.

May 18, 2022